Last Updated: May 28, 2025
At Lushxgap, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you visit or shop on https://lushxgap.com. Our goal is to ensure you feel confident that your data is handled with transparency, security, and respect.
1. Information We Collect
When you shop for apparel or interact with Lushxgap, we collect information in two main ways: information you provide directly and information collected automatically.
Information you provide directly includes details you submit during checkout such as your name, shipping and billing addresses, email address, and phone number. If you contact our customer support team, we may collect your message content and any attachments you send to help us resolve your issue. While we collect order-related information, we do not store your payment details — all transactions are securely processed through trusted third-party payment gateways like Stripe or PayPal.
Information collected automatically involves technical and usage data, such as your IP address, browser type, operating system, referring URL, and general location. We also gather browsing activity like the pages you view, time spent on our site, and links clicked. These insights are collected using cookies and analytics tools to help us improve your shopping experience.
2. How We Use Your Information
Lushxgap uses your information first and foremost to fulfill and manage your orders. This includes confirming your purchase, processing and packing your shirts, shipping them, and notifying you about order status.
We also use your details to provide responsive customer support, answering your questions and resolving issues quickly. If you’ve opted in to receive marketing communications, we may use your information to recommend apparel or promotions tailored to your interests — and you can opt out at any time.
Additionally, usage data helps us enhance the performance of our website by identifying which pages are most popular and improving the overall shopping flow. Finally, your information may be used to detect fraudulent activity, enforce our policies, and comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. Any sharing of your data is strictly limited to partners who help us deliver your order or improve your experience.
This may include payment processors who securely handle your transaction, shipping carriers such as USPS or FedEx who deliver your shirts, and analytics or marketing tools like Google Analytics or Meta Pixel that help us understand customer behavior. In rare cases, we may share your data with legal authorities if required by law or in response to a valid legal request.
4. Data Security
Protecting your personal data is a top priority at Lushxgap. We use SSL encryption to secure data transmission between your browser and our website, ensuring that sensitive details like addresses and contact information are protected during checkout. Our servers are hosted in secure environments with restricted access, and we regularly update our systems to meet current security standards.
While we take every reasonable step to protect your data, it’s important to remember that no method of online transmission can be guaranteed 100% secure. For this reason, we encourage you to use strong passwords and keep your device software up to date when shopping online.
5. Your Privacy Rights
Depending on your location, you may have specific rights over your personal data. These can include the right to access a copy of the information we hold about you, the right to request corrections to inaccurate details, the right to request deletion of your information, and the right to limit certain uses of your data.
You also have the right to opt out of marketing communications at any time. This can be done by clicking the “unsubscribe” link in our promotional emails or by contacting us directly at [email protected]. We will review and respond to all requests within 30 days.
6. Cookies Policy
Lushxgap uses cookies to make your shopping experience smoother and more personalized. Cookies are small text files stored on your device that allow our website to remember your preferences and activity.
We use them to store cart information, remember login details, track browsing behavior for analytics purposes, and personalize your apparel recommendations. If you have opted in, cookies may also be used to show you relevant ads. You can manage or disable cookies through your browser settings, but please note that this may limit some features of our site, such as retaining items in your cart.
7. Changes to This Privacy Policy
From time to time, we may update this policy to reflect changes in law, technology, or business operations. When we make significant changes, the “Last Updated” date at the top of this page will be revised. We encourage you to review our Privacy Policy periodically so you remain informed about how your data is handled.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how Lushxgap handles your personal information, please contact us using one of the following methods:
- Address: 18 Dawn Ct, Abilene, TX 79605
- Email: [email protected]
- Phone: +1 (325) 895-1235
- Form: Contact Us
- Support Hours: Monday – Sunday, 8:00 AM – 5:00 PM CST
Our customer service team is committed to addressing your privacy questions promptly and thoroughly.